Client Success Assistant (m/f)

Open until - January 30, 2026

Zagreb

Work arrangement: On-site / Hybrid

Clients rely on us to design, build, and communicate their employer brands - and to keep delivering this level of experience, we’re looking for a new colleague to join our team. That’s why we’re searching for a Client Success Assistant, an early-career professional eager to learn, support our client-facing work, and grow into a strong client success professional over time.

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About the team and the job

Enstring is an HR-first agency that listens to and empowers HR departments. We focus on employer branding, candidate and employee experience, and building a stronger HR community. Our mission is to create and shape employer brands that people aspire to join – helping organizations communicate authentically, connect meaningfully, and emerge as leaders in their fields. We’re not just creating connections; we’re inspiring better workplaces.

We operate as a sub-brand powered by Degordian, a digital-first agency with over 100 colleagues across Zagreb, Belgrade, Mostar, and New York, helping businesses advance to the next level.

Our core team currently consists of six members based in the Zagreb office, and we collaborate daily with colleagues from other Degordian teams. We value teamwork, curiosity, shared learning, and a good sense of humor. If we had to pick our strongest collective skill… it would probably be finding the most accurate GIF for any situation.

As our Client Success Assistant, you will work closely with our Client Success & Growth Lead and the rest of the team on a wide range of client and internal projects. This is an entry-level role designed for someone who wants to learn, contribute to meaningful projects across various industries, and develop their skills over time as part of our client success team.

You’ll support the coordination and execution of employer branding projects while gaining exposure to diverse companies and markets. Our team collaborates with clients such as Orbico Group, Coca-Cola HBC Adria, Badel 1862, Erste Bank Serbia, Croatia Control, Studenac Market, Aminess Hotels & Resorts and many others – operating in Croatia, the wider region, and European markets. Some examples of our work and clients can be found on our website here: Enstring cases.

This role offers variety, learning, and collaboration – but more importantly, it offers an environment where your ideas matter, your growth is supported, and your contribution is visible. If you’re someone who thrives when learning new things and working closely with others, this could be the right next step for you.

The work arrangement we offer for this position is Full-time employment. Learn more about our different work arrangements here.

Also, the work location models that we offer for this position are On-site or Hybrid.

Your qualifications

Since this is a junior role, we don’t expect extensive experience – but we are looking for someone who has the right potential, mindset, and fundamentals.

Required:

BA/MA degree (or ongoing studies in final year)
Excellent knowledge of Croatian (C2) and English (B2–C1), written and spoken
Strong organizational skills and attention to detail
Solid communication skills, both written and verbal
Proactive, cooperative, and solution-oriented mindset
Eagerness to learn about project management, client communication, and employer branding
Basic understanding of social media, digital and offline channels
Ability to work both independently and as part of a team

Bonus points

Previous internship or student work in a marketing, communications or agency environment
Basic understanding of project workflows, coordination, or client-facing work

Your day-to-day

As our Client Success Assistant, you will support client projects and internal coordination by working closely with more experienced team members on the following tasks:

Coordination of smaller, less complex projects with guidance and support from your mentor
Preparing presentation materials, documents, and supporting assets for client meetings
Participating in client meetings, workshops, and brainstorming sessions
Assisting senior team members in managing client communications
Helping track project progress, deliverables, deadlines, and agreements
Taking meeting minutes and ensuring action items are clearly followed through
Supporting the preparation of proposals, contracts, and pitch documentation
Coordinating internally with designers, copywriters, strategists, video production teams, and other specialists
Assisting in preparation and coordination of shootings and photo sessions
Collecting and organizing materials needed for employer branding and recruitment campaigns
Supporting the Client Success & Growth Lead in daily tasks and coordination

Our employee satisfaction results

As cliché as it sounds, people truly matter here. We really do try hard to give people a reason to stay at the company, to provide them chances to develop into better experts and better people, feeling satisfied with their work. In short, we want to foster a healthy company culture with loyal, engaged employees rather than cogs in the wheel.

We are a six-time recipient of the Best Employer award based on a nationwide employee survey, so it seems like the effort pays off.

To identify room for growth, we used our Luppa tool for tracking and analysing employee satisfaction and engagement, a product that helps HR and leadership make better, informed decisions. We also like to be transparent, so we publicly showed what it’s like to work at the Degordian Group. If you want to see how satisfied our employees are, check out this link!

What we offer

Passionate, positive and ambitious team

Work-from-home options

Flexible working hours

Mac computer

Smartphone

Internal and external educations

Learning & research materials

Career development talks

Teambuildings

Company events

Pet-friendly office

Sick days

MultiSport Card

Health insurance packages

Team bonding budget

Personal day off

Apply with

CV
Motivational letter. Tell us why you would like to be a member of our team!

Applications should be submitted in any of the languages offered: Croatian or English.

Good luck! 🙂

Client Success Assistant (m/f) : January 30, 2026 Zagreb

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