We are a digital-first
agency that helps
to the next
Arrangement - Full-time employment Back

Account Manager (m/f)

Open until - October 1, 2023

Placeholder Mostar

Work arrangement: Fix / Flexi

Degordian is seeking a highly motivated and experienced Account Manager to join our Mostar office and help grow our services. Someone passionate and proactive, a real marketer who will build and maintain relationships with our current and future clients.

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About the team and the job

Degordian is a digital-first agency that helps businesses advance to the next level.

Our Mostar office consists of over 20 curious and hardworking marketing enthusiasts. 

Our Account Management team has five dedicated client servicing specialists whose main objective is to help clients achieve their goals by advising them on the optimal way to implement marketing strategies, creative campaigns, performance-oriented solutions, and web production projects. 

They are currently looking for a communicative, optimistic and outgoing person who loves digital marketing and is amped up to continue their career in an agency. Someone interested in various marketing fields, from performance marketing, web production to creative concepts and social media because the new team member would be involved in various projects without specializing in any specific Degordian service.

As an Account Manager, you will be responsible for building and maintaining strong client relationships, overseeing digital marketing campaigns, and ensuring client satisfaction. Your expertise in digital marketing strategies and excellent communication skills will be crucial in driving results and maximizing client success. 

If you’re motivated by finding the best marketing solutions for clients, see what it takes to become our new team member!

The work arrangement that we offer for this position is Full-time employment. Learn more about our different work arrangements here

Also, the work location models that we offer for this position are Fix or Flexi. Learn more about those models here.

If all this sounds interesting, keep on reading! 🙂

Your qualifications

  • BA or/and MA in Marketing, Business Administration, or a related field
  • 5 or more years of work experience in a digital/creative marketing agency or similar company
  • Experience in working on several “big-budget” campaigns, from start to finish
  • Excellent knowledge of  the official languages of Bosnia & Herzegovina (C2) and English (B2) language, both written and spoken 
  • Excellent knowledge of marketing principles and digital marketing
  • Good knowledge of social media marketing, PR, copywriting, and content production
  • Good knowledge of email marketing, Meta advertising, and Google Ads
  • Basic knowledge of web technologies
  • Basic knowledge of Google Analytics
  • Advanced computer and IT skills (including Google Workspace)
  • Excellent communication and presentation skills
  • Excellent project management and teamwork skills
  • Excellent sales and negotiation skills
  • Good people management and mentoring skills
  • Good budget management skills
  • Critical thinking and problem-solving abilities

Bonus points

  • Experience working in an identical or very similar position

Your day-to-day

  • Acting as the primary point of contact for assigned clients, understanding their goals, objectives, and unique requirements
  • Market research, acquisition of new clients and taking care of current ones
  • Organizing and leading pitching processes
  • Identifying new opportunities and growth strategies through upsell activities
  • Support and implementation of sales activities
  • Maintaining a strong work relationship with clients
  • Supporting clients with agency expertise and solutions
  • Managing client budgets
  • Mentoring Account Management team members
  • Collaborating with other departments in the agency
  • Researching and implementing the latest methodologies and tools in the field and sharing them with colleagues

Our employee satisfaction results

As cliché as it sounds, people truly matter here. We really do try hard to give people a reason to stay at the company, to provide them chances to develop into better experts and better people, feeling satisfied with their work. In short, we want to foster a healthy company culture with loyal, engaged employees rather than cogs in the wheel.

We are a six-time recipient of the Best Employer award based on a nationwide employee survey, so it seems like the effort pays off.

To identify room for growth, we used our Luppa tool for tracking and analysing employee satisfaction and engagement, a product that helps HR and leadership make better, informed decisions. We also like to be transparent so we publicly showed what it’s like to work at Degordian group. If you want to see how satisfied our employees are, check out the link!

What we offer

Passionate, positive and ambitious team
Work-from-home options
Flexible working hours
Mac computer
Internal and external educations
Learning & research materials
Career development talks
Company events
Sick days
Personal day off
Referral bonus
Team bonding budget

Apply with

  • CV
  • Motivational letter. Tell us why you would like to be a member of our team!


Applications should be submitted in the official languages of Bosnia & Herzegovina and/or English (optional).

Good luck! 🙂

Account Manager : Open until - October 1, 2023 , Mostar Office

Apply for the job